Customer Service & BPO Jobs
in Mauritius.
Browse customer service, call centre, and BPO roles at leading outsourcing companies in Ebène Cyber City. English and bilingual (FR/EN) positions across all levels.
Browse CS & BPO JobsSalary Benchmarks
Roles & salaries in Mauritius.
Approximate gross monthly figures. Actual pay varies by employer, experience, and qualifications. See full salary guide →
Customer Service Agent (EN)
English, CRM, inbound/outbound
Rs 15,000 – 25,000
/ month
Bilingual Agent (EN/FR)
French + English, ticketing systems
Rs 20,000 – 35,000
/ month
Technical Support Agent
IT troubleshooting, helpdesk, L1/L2
Rs 22,000 – 38,000
/ month
Quality Assurance Analyst
Call monitoring, coaching, reporting
Rs 25,000 – 40,000
/ month
Team Leader / Supervisor
Team management, KPIs, coaching
Rs 28,000 – 48,000
/ month
Back Office Processor
Data entry, verification, admin
Rs 16,000 – 28,000
/ month
Customer Experience Manager
CX strategy, NPS, team leadership
Rs 45,000 – 72,000
/ month
Operations Manager (BPO)
SLA management, capacity planning
Rs 65,000 – 100,000
/ month
Figures are gross monthly estimates based on market data. Actual compensation varies by employer and experience.
Industry Context
Why Mauritius.
Multilingual Talent
Mauritians are naturally bilingual (English + French) and many speak Creole, Hindi, or Mandarin — ideal for serving diverse global markets.
Optimal Time Zone
UTC+4 allows BPO operations to serve European business hours efficiently, with morning overlap into Asia.
World-Class Infrastructure
Ebène Cyber City offers modern office spaces, fibre connectivity, and business-grade facilities at competitive operating costs.
Educated Workforce
High literacy rates and a culture of professional development make Mauritius BPO talent among the most skilled in the Indian Ocean region.
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